Exabytes Client Billing System

Exabytes Client Billing System allows you to update your profile, check your account status, billing history as well as submit your payment online.

Pay with JOMPAY

Biller Code: 23689

Ref-1: Your Invoice Number

Ref-2: Mobile Number

Notes: Please ensure your invoice number is entered correctly and your mobile number is active and valid.

Payment will be reflected automatically into your invoice and you shall receive your payment confirmation (computer generated receipt) via email accordingly.

Payment By Credit Card

To submit your payment using Credit Card/Online Bank Transfer, please follow steps below:

Log into our Client Billing System at URL below:
https://billing.exabytes.my/mypanel/clientarea.php
Login ID = Your Email Address
*If you don’t remember what your password is, please click on “Request a Password Reset”
After login, at the bottom of main page, you should see Unpaid Invoices.
Click on the invoice which you wish to view or pay.
To pay with Credit Card, select “Credit Card” to submit your payment.
You will be redirected to payment page for you to fill up your credit card details.
After you have submitted your payment successfully, you shall receive your receipt within 24 Hours.

NOTE: If You have provided Your credit or debit card information to Exabytes in the course of Your order process, OR with You credit card information/details stored in Your Exabytes’s account and having card payment as the payment method of the services/products, You authorize Exabytes to charge to Your credit or debit card for any recurring service fee in auto/direct-debit method. You must remove the card information from the account to opt-out from the automatic payment in Your Exabytes Account.

If you are paying by credit card from outside of Malaysia, kindly download and complete the Credit Card Authorization Form (CC_Auth_Form.pdf). Enclosed with the aforementioned completed form, kindly send us an email at [email protected] together with your passport. Please specify your direct phone number which we can call to verify your identity. Credit card payment will be checked and processed within 2 business days from the date of receiving all supporting documents. Upon successful clearance of payment, service will be activated and you will be notified via email. As for payment via PayPal gateway, kindly complete the PayPal Authorization Form (PayPal-Charge-Authorization-Form.pdf) and email to us at [email protected].